Field Service Engineer
WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!
Schedule: M-F, 8a-5p
Pay Rate: $25-35/hr DOE
Location: Atlanta, GA
Position Type: FT
Travel: Yes, Domestic
Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.
Principal Duties and Responsibilities:
- Perform service calls, preventative maintenance, and installations of analytical electron microscopes to ensure optimal performance and customer satisfaction.
- Real-time data collection from test equipment and manufacturing tools
- Advanced analytics to detect anomalies, predict failures, and optimize processes
- Lifecycle visibility across design, manufacturing, and field performance
- Automated rule execution for quality control, yield improvement, and equipment optimization.
- Protect and maintain company property
- Handle customer service calls/messages in line with department policies
- Demonstrate a strong work ethic and positive attitude toward employees and customers
- Adherent to company policies
- Knowledge of Analytical Semiconductor tools
- Strong verbal and written communication skills (internal and external)
- Ability to communicate service details and schedules effectively
- Follow instructions and perform service calls (preventative maintenance/repairs)
- Understanding physics, chemistry, and electronics (use of test equipment)
- Ability to interface with customers and service teams
- BS in a relevant field or equivalent experience preferred
May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, ability to bend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Additional Benefits: Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.
The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
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