With more than 25 years of experience supporting OEMs, our NFAB℠ equipment support services focus on supporting equipment whether during the setup process or with routine maintenance activities. Our “Right First Time” maintenance approach and “Safety Spotter” programs prioritize safety and efficiency, while flexible, skilled resources optimize your team’s deployment.
NFABSM helps semiconductor equipment OEM’s optimise equipment support activities including equipment setup, equipment hook-up, and equipment routine maintenance. We can provide 24/7 maintenance, high quality and reliable service from OEM approved technicians providing parts assessment and reuse, cleaning and kitting, and logistics programs. For equipment relocation services, check out our NSURESM service page.
Type of Service Customized service plan with WGNSTAR owning client defined scope
Timeframe Ranges from short-term to long-term based on client needs
Employment WGNSTAR hires, onboards, and manages all aspects of employment including training
Performance Monitoring and Control WGNSTAR plans, executes, and manages performance
As part of our equipment support services, we offer equipment setup services that facilitate the entire equipment arrival process from dock to fab placement. We work with you as well as OEMs to ensure your equipment is set up efficiently, in alignment with your project goals and to your specification. Our equipment setup service optimizes resources for OEMs and fabs by focusing on the specific scope of work – releasing your personnel to focus on other activities.
Our project management experience and in-house tracking software, NTrackSM, allows us to provide online access to detailed reporting, tracking of project activity, and up-to-date milestone progress. We also establish procedures and documentation that are integrated into the OEM’s and IDM’s project structure to meet their specific requirements, whilst also being mindful of flexibility for various requirements of tools and site owners.
We enable you to focus your resources where you need them most, while we focus on equipment placement and ancillary equipment hook-ups. With our equipment setup service, you can expect us to:
Tool installation in the fab requires the hook-up of electrical wiring, gas lines, and vacuum. However, there is ancillary equipment that also needs proper placement and connection to the primary process equipment to optimize performance. In most cases, hooking up ancillary equipment does not require the expertise of a fab technician, fab equipment engineer, OEM field service engineer, electrician, or plumber. Yet, these resources are often utilized for these types of connections at considerable expense.
With our equipment hook-up services, we can address this gap in resources and service, making ancillary equipment hook-ups more cost-effective and efficient. We use our project management expertise and NTRACKSM project management software to keep you informed every step of the way. You can expect us to:
Preventative maintenance is essential for semiconductor fab tools, ensuring performance, longevity, and reduced downtime. By detecting issues early, it prevents costly breakdowns, while regular tasks like chamber cleaning, alignment checks, and leak detection maintain process accuracy. This proactive approach extends tool lifespan, protecting your significant investment and maximizing ROI.
While critical to asset lifecycle management, preventative maintenance can be repetitive and time-consuming. By taking full ownership of these tasks in collaboration with OEMs, we enable your team to focus on high-value activities. Our legacy support contracts also maintain older equipment, freeing up resources for new technology. Our skilled technicians are prepared to:
With over 25 years of OEM support experience, our always-on NFABSM equipment services maximize uptime, performance, and yields. Partnering with WGNSTAR gives you access to skilled technicians proficient in equipment setup, maintenance, and troubleshooting, easing the load on internal teams so they can focus on core priorities. Our scalable, flexible support adapts to changing needs, while our documented processes ensure that both project- and contract-based NFAB services seamlessly integrate with your workflows.
Reduce Overhead Costs Eliminate costs associated with recruiting, hiring, training, employee benefits and HR – just to name a few
Safeguard Performance Get access to the best teams in the industry aligned to safely and efficiently manage and deliver results while maintaining a continuous improvement mindset
Maximize Flexibility Respond to the market as it happens with a workforce built for now that changes for tomorrow
Get Back to What is Important Empower your employees to be more productive by returning them to work on what matters the most
We understand that each company has different reasons for hiring, staffing, and outsourcing operational activity, and we will take the time to learn yours. Our team is standing by to hear more about your specific needs and develop a plan that is tailored to support your business goals.
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Equipment Support Services
